Succeeding in the modern business world requires an entire arsenal of skill sets. Just knowing your specific job functions is not enough. Do you know how to best run a meeting? What about networking? Are you culturally and gender sensitive in the workplace? Our 21-part Business Etiquette Lesson Series is a comprehensive digest of business manners that everyone needs to know.

Lessons Included

Personal Notes

 

In this hi-tech era, a personal hand written note can be a persuasive and memorable way to communicate. We'll teach you how to write a note they'll never forget.

Includes

Networking

 

Learn the art of making, maintaining, and nurturing relationships through networking. Despite what you may have heard, it's not about schmoozing.

Includes

Netiquette

 

Communicating through email is often done haphazardly and with disregard to business protocol. We'll show how to do it professionally.

Includes

Receiving An Award

 

Chances are during your career you'll receive an award. This can be an anxiety-ridden event for many people. With a few tips, we'll show you how to accept your award like the superstar you are.

Includes

Cubicle Etiquette

 

Being a good office mate involves some common courtesies that somehow often get overlooked. Here's some practical advice on office manners, protocol and everything else you need to make a day at the office run smoothly.

Includes

Remembering Names

 

In a business setting, confusing, forgetting or mispronouncing someone's name can be a monumental error. Here are some rules to follow when it comes to the name game.

Includes

Gender Rules in the Workplace

 

Business etiquette is gender neutral. It makes no difference if a man or woman requires assistance. We'll demonstrate and explain why a polite person extends a hand, helps with packages, opens a door, etc. regardless of the other person's gender

Includes

Introductions

 

In North America you are judged on your handshake. A good hand shake tells others you are confident and comfortable in your environment. It also makes others feel welcome and at ease. Here are the protocols for a proper handshake.

Includes

Ethics

 

Unethical behavior can come back to haunt you. Ask yourself how you wish to be remembered by your clients—as a person with integrity and good values? Of course you do. We'll show you why the high road is always the road to travel.

Includes

Global Strategies

 

You cannot expect to do business in a global economy by dealing with clients in the same way you would a domestic company. Learn why multi-cultural awareness is a vital component of any global marketing strategy.

Includes